Property Management system and Multi Agent System

Property Management System (PMS) and Multi Agent System (MAS)

The use of technology now a day has been so useful in many ways especially when it comes to business or in ones establishment for the efficiency that produces all types of report by the use of computer applications.

It is indeed needed that an institution/company will provide modern ways or new trends that integrates into everyday operation to assist in providing hospitality to the guest in hospitality Industry

PMS ( Property Management system ) through:

• Property Management
• Corporate management
• Call Center Management
• Strategic Planning and analysis
• Reservation Portal

COMMON SOFTWARE OPTIONS in a PMS

Marketing and Sales

• Client file                                                       

• Direct Mail
• Guest History
• Travel Agent
• Meeting room Information

Night Audit

• Room and tax posting
• Various operational report

Accounting

• Accounts payable
• Accounts payable
• General ledger
• Payroll
• Profit-and-loss statement
• Balance sheet

Human Resources Management

• Personal files
• Time and attendance

Electronic Mail

Security

Reservations

• Room availability
• Yield Management

Front Desk

• Check-in
• Room Status
• Posting to guest accounts
• Guest credit audit
• Advance deposits
• Cashier

Call Accounting

• Guest Information
• Phone call posting

Housekeeping

• Room status

Maintenance

• Work orders

Food and Beverage

• Point of sale
• Menu profitability
• Inventory
• Recipes

 The function of PMS in Property management produces inventory of all the used items/Stocks especially in Food and Beverage Department through point of sale an outlet in the hotel that generates income.

The function of PMS in corporate management creates good avenue for communication. PMS is not confined to the front office; it interfaces with housekeeping, Food and Beverages, Marketing and Sales, Gift Shop, Controller, Engineering, Safety and Security, and other Departments, all of which are service departments of a hotel, of course in hospitality industry. It can also be apply in other industry. This will help them to make their job easy and work faster. And so PMS can review all the information needed that somehow motivates the corporate management to work faster and improves the flow of the operation in the part of the company and the corporate management.

The function of PMS in Call Center Management, by the use of Toll free number of the establishment, it can easily be detected the website of the entity through the use of technology of Property Management system, and it easy for the customer to inquire and converse in all the information that a customer would like to appeal because of its accessibility in call center management.  

PMS also provides setting in Developing strategic planning and analysis. After gathering all the data and information needed within the company and external use through PMS, Establishment will be able to distinguish what are their weaknesses and strengths and how they will adjust and make action out of those situation, probably, through PMS the company can identify the causes of the peaks and valleys of the company and there, they will take action, make strategy and analysis to improve the operation and to be competitive in the area of business. Reviewing these forms formulates strategy for the betterment of the company.

A reservation system must ensure efficient means of accessing, processing, and confirming. The PMS is directly functioned in the reservation system. In reservation portal through PMS the front office in Hospitality Industry can receive individual guest or group data, check a guest’s request against a data bank available rooms, and store this information.

In Property Management System Module for reservation are provided such as:

·         Guest Data

·         Room Inventory

·         Deposits

·         Special Request

·         Blocking

·         Arrivals

·         Departures

·         VIP

·         Projected Occupancy

·         Travel Agents

·         Guest Messages

·         Reports

The Multi-Agent System (MAS) is also an application of software that produces effectively in the work flow operation of ones entity.

Multi-Agent System Through:

• Property Management
• Corporate management
• Call Center Management
• Strategic Planning and analysis
• Reservation Portal

The function of MAS in property management creates systems that will likely employ. Some form of work flow management system that exactly enact business

processes described in a process description language. Also it will help the entity to formulate actions regarding items or any property existing problem through the use of technology in Multi-Agent System.

The function of MAS in Corporate Management provides employees a system to adapt to unforeseen circumstances that an MAS could identify, it helps the corporate to adapt services that envision a future where these Web services become the next generation of enterprise components. MAS also provide interactions between people and software are being replaced by task-focused interactions that are dynamic and flexible.

The function of MAS in Call Center Management. It is the same with the Property Management System that also provides web services and toll free number for the easy access on the part of the customer. Call Center within an entity has been so useful and new fads technology to give services to the customer in all of their queries and unanswered question about the entity itself, and so through MAS both parties can benefit the workflow activities that coordinate business processes of their interaction.

The function of MAS in Strategic Planning and Analysis of the entity defines totality, efficiency, effectiveness. It produces information and action regarding Unforeseen circumstances and forecasting instances, by knowing the problem regarding the services, employees actions, and customers feedback then an entity can identify possible strategies to improve those problem that can be used to represent business concepts or services. These are essential to the concept of enterprise components in web services that have become the enterprise components for the next generation of enterprise-level software and are viewed as the new building blocks for enterprise software systems. this strategy by the use of MAS this will surely put the company on top.

The function of MAS in Reservation Portal also provides accessible access in reservation system. Through web services using the MAS customer can have a wide range access of reservation or any forms of queries within the hotel or any forms in hospitality industry. All probable aspect in reservation system has been provided by the MAS that makes you effortless.

                                                                                               Reference: GOOGLE.COM

Laptops differences

As time goes by, technology simply arise impressively and very extraordinary. Almost every one of us dreams to have our own laptop for our convenient, material satisfaction and for personal use especially for the students and those who are into business.

As consumer, it is a must that we must know how to be clever in choosing the best and trusted brand of laptops.

In this way you may able to distinguish the distinction of ACER laptop and HP as we review its feature and uses.

Lets see their differences:

 The Aspire 7750 AS7750-6458 17.3" Notebook Computer (Mesh Black)

 Acer offers powerful dual-core Intel processing performance that makes the system efficient. Its  various Wi-Fi connectivity options and rich media features for a fast, responsive  experience.

This Acer notebook delivers everything you need to stay connected to social networks, power through all your daily activities and multitask with ease.

The 17.3" CineCrystal display features LED backlighting and a 16:9 widescreen aspect ratio, which is also the standard for HD monitors and HDTVs.

The AMD Radeon 6850M with 1GB of dedicated memory supports the 1600 x 900 native resolution on this Acer notebook. Watch movies, view photos and play PC games in stunning image quality.

The system is powered by a dual-core 2.4GHz Intel Core i5-2430M processor. It also has 4GB of DDR3 RAM, a 640GB 5400rpm hard drive, a SuperMulti DVD burner, 802.11b/g/n Wi-Fi, a 4-in-1 digital media card reader, an integrated webcam and microphone as well as built-in stereo speakers. Windows 7 Home Premium (64-bit) is the installed operating system.

Product Highlights

 

·                     2.4GHz Intel Core i5-2430M Dual-Core

·                     4GB of DDR3 RAM

·                     640GB 5400rpm Hard Drive

·                     AMD Radeon 6850M 1GB Graphics

·                     17.3" CineCrystal LED-Backlit Display

·                     1600 x 900 Native Resolution

·                     SuperMulti DVD Burner

·                     802.11b/g/n Wi-Fi

·                     Integrated Webcam, Microphone & Speakers

·                     Windows 7 Home Premium (64-bit)

HP Mini 210 series offered in multiple color choices with matching palm rest and base. Its standard six-cell battery provides up to 8.75 hours of life^†††.

 This stylish laptop beats audio for high-quality entertainment on the go (headset not included)

Quick web for connecting to the Web within seconds of powering up⁴, a customizable widget dashboard, synching to Windows bookmarks, and the ability to chat on Skype, update Facebook posts and tweets, and view social calendars in one place. And 5 free HP games.

Product Highlight:

·                       Genuiene Windows 7 Starter

·                       Fast, easy, trusted Web browsing with Windows Internet Explorer

·           An Intel Atom N455 processor  for energy-efficient performance (upgradeable to dual-core Atom               N570)

·                       A slim, light package: less than 1" thick and 3.04 lb.²

·                     Color choice of charcoal, ocean drive, luminous rose, or crimson red with matching palm rest and base

·                       A 10.1" diagonal display with smooth edge-to-edge surface (upgradeable to high-definition (720p) ^§§

·                       Up to 8.75 hours of battery life for staying unplugged^†††

·                       1GB DDR3 system memory (upgradeable to 2GB if you select Windows 7 Home Premium)

·                       A 250GB^§ hard drive for storing data (upgradeable to 500GB if you select Windows 7 Home Premium)

·                       A color-matched, island-style keyboard that's 93% of full size for comfortable typing

·                       A touchpad with on/off button

·                       An optional external CD/DVD drive for installing software (the Mini does not have an internal optical drive).

This series is backed by a one-year limited warranty⁷ on hardware with award-winning HP Total Care service and support.

·                       Real-time chat and e-mail (with response in about an hour)

·                       Lifetime use of HP Support Assistant from your desktop

·                       Access to on-line classes, FAQs, and other resources

REVIEW:

ACER  for me is more convenient to use compared to HP because its features are easy to understand and they have all forms of style that you would probably dream to have and  as the matter of fact they were rank as the 4^th PC vendor worldwide, because of their totality when it comes to quality. Very friendly user. And also what’s interesting and amazing about acer is that they offers a range of products like desktop and mobile PCs, servers and storages, LCD monitors and high-definition TVs, projectors, and handheld/navigational devices, in a way that everything you ask for has been place to ACER. In contrast well, HP is still a good setting of technology brand but in my experience I haven’t try to used any Hp brand but it seems like it has limits and other feature or  the reliability of the brand is not that high that will encourage people to buy, but still it gives enough aspect that a consumer would like to get but not that much compare to ACER.


                                                                                  REFERENCES:GOOGLE.COM
                                                                                                             HP Internal website
                                                                                                             ACER Internal website

Jumbo Kingdom Floating Restaurant

"DREAM TO BE HERE" THE JUMBO KINGDOM FLOATING RESTAURANT

Let us first know the profile of  Jumbo Kingdom Floating Restaurant.

A brainchild of Dr. Stanley Ho, the world-renowned Jumbo Floating Restaurant was established in October 1976. It took four years and millions of dollars to design and build. It is ornamented in the style of a gorgeous and exquisite ancient Chinese imperial palace. Over the past decades, Jumbo has been much appreciated by locals and tourists alike, and has become a scenic landmark of Hong Kong. A 'must-see' destination for visitors from overseas, it has played host to numerous international dignitaries and celebrities, including HM Queen Elizabeth II, film stars Tom Cruise, Chow Yun Fat and Gong Li, and more than 30 million other valued visitors and guests.( Reference: http//www.jumbo.com.hk)

It is indeed a restaurant that starts to fascinate and entice every tourist to travel at the same to dine in to be in their special location, it was named Jumbo Kingdom Floating restaurant at Hong Kong.To be in this restaurant is really a great feeling in a way that it will give you good vibes and a positive outlook in life after your stay, I would say.

Even if I haven't been here I am pretty sure that you would also have the same perspective and dream in a way to be here, Right?

Let us look at their Gallery and special Services:

 
 

Every individual dreams to be here aside from their quality standards when it comes to service and their extraordinary delicacies they also have the feeling of comfortability  starting from the receptionist in which tourist are being treated as VIP, when they sit in which you would definitely feel like your at home just an ordinary feeling with great banquet facilities to their menu and of course in their surroundings where ambiance is like heaven I would say.

No doubt that this restaurant is known not just in their nation but in different parts of the world and people do patronized it.

The website has an easy access because if you surf it, almost all of the network response in a good premises. In a way it has connections in many luxurious restaurant and hotels all over the world.it can be modify through trip advisory, travel attraction, Hong Kong Best Restaurant, Best restaurant in the Asia and etc.

There are almost seven called halls in this restaurant they are the following:

• Pier Plaza
• Tai Pak Floating Restaurant
• Fu Kwai Teng
• Wing Wa Teng
• Dragon Court VIP Suite.
• Fine Dining Restaurant Dragon Court.
• and Tai Wo Din.

Jumbo Floating Restaurant is as much a tourist attraction as it is a restaurant. Since it opened in 1976 it has received more than 30 million visitors including Queen Elizabeth, Tom Cruise and Gong Li.

This restaurant is so brilliant because it will definitely bring you to the place where you would want to live you can enjoy traveling in city of Hong Kong specially at night.

The Jumbo Kingdom Restaurant is not just simply an ordinary restaurant because it is so unique a large number of tourist can be accommodated. This restaurant offers different services like Conference and Banquet, Wedding Services,Cooking Academy, Sampan Dining, and the Chinese Tea Garden.

From the entrance of the restaurant, you will be welcomed by these 2 giant dragon pillars. Once you entered, at the right side is the stairs going up inside the restaurant giving you this yellowish luminosity. infront of the resto, is a platform with a 2 golden chairs, like a king's and queen's throne. You can try to take a picture sitting in these chairs .

It is another attraction in Hong Kong where a simple word of restaurant is given a big twists that soothes everyones tastes.the foods we ordered are mostly dimsums.

This is the Contact Information of the Jumbo Kingdom Floating Restaurant:

Address: Shum Wan Pier Drive, Wong Chuk Hang, Aberdeen

Phone: (852) 2553-9111

Website: http://www.jumbo.com.hk/

I would say that this is worth it above anything else when it comes to adventure, attraction, Moments to cherish with.

I hope I have given you enough Information to visit and enjoy the once in a lifetime experience.SEE YOU THERE SOON.

Hotel Supreme Singapore

THE SINGAPORE SUPREME HOTEL BUILDING

Let us just first talk about the definition of the hotel since it is the main core of studying in this field.

-A commercial establishment providing lodging, meals, and other guest services. In general, to be called a hotel, an establishment must have a minimum of six letting bedrooms, at least three of which must have attached (ensuite) private bathroom facilities. Although hotels are classified into 'Star' categories (1-Star to 5-Star), there is no standard method of assigning these ratings, and compliance with customary requirements is voluntary.( Reference: Dictionary.com)

The Official Hotel Guide (published in the US, and followed world wide) has its own classification scheme that ranks hotels in nine categories as (1) Moderate Tourist Class, (2) Tourist Class, (3) Superior Tourist Class, (4) Moderate First Class, (5) Limited service First Class, (6) First Class, (7) Moderate Deluxe, (8) Deluxe, and (9) Superior Deluxe.

Hotel Description:

The Supreme Hotel Singapore is conveniently located twenty minutes drive from Changi International Airport, within walking distance of all the excitement and glamour of Singapore's famous Orchard Road. The big international hotels, the smaller shops, the shopping complexes, the banks, cinemas, nightclubs and restaurants, featuring cuisine from all over the world, are within easy reach of the Supreme Hotel. Facilities at the Supreme Hotel include room service, laundry and dry cleaning services, safe deposit boxes, guided tours, twenty-four hour on-call doctor, wake-up services and fax facility. The Coffee House at the Supreme Hotel is comfortable, cozy, and serves breakfast and light snacks. The 69 well furnished, recently updated guest rooms at the Supreme Hotel offer a range of amenities to ensure a relaxing stay. Doubtlessly, a hotel that won't disappoint it will provide an excellent stay.

Hotel Supreme Singapore is located at 15 Kramat Road Singapore 228750. I found the Hotel at Google.com wherein several hotels were posted but this Hotel seems so accessible and enticing at first, but later on it gets dull.


Gallery of the Hotel Supreme Singapore:

As I critic this hotel based from the system model (Input, processing, output and feedback) it seem so different and does not functioning well, I mean data/information is inaccurate, not exact if ever an individual wants to explore on the gallery, home and other important features of the hotel.

But on the other hand its still fascinating for an ordinary individual who were unfortunate to experience being in a hotel and able to experience once in a lifetime fulfillment in discovering the new trends now a days in a modern world.

The said hotel is a 3 star hotel, it does not compels to compete other hotels because almost of our hotels are accrediting 5 star hotel which means operation standard is excellence. Even Hotel Supreme Singapore is accrediting 3 star its still good by the variation of its location wherein the hotel is just near with only  20 minutes drive from Changi International Airport, walking distance to Orchard Road!

I can say that not all people are in similar taste and preferences and people might also preferred to stay in a 3 star hotel rather than a 5 star hotel because somehow it varies from its cost. even if they lack in facilities and services  compare to other hotels still they follow what has been set  by the management for the betterment of every guest or in other way around Hotel Supreme Singapore follows its S.O.P or the standard operating procedure wherein we considered an important element for the success of the establishment.

To be in a 3 star hotel specifically the Hotel Supreme Singapore is of great honor ( If given a chance) because I think not all have the opportunities to stay in a hotel and this hotel is located at Singapore by internationally setting incorporating its comfortability stay at Hotel Supreme at affordable prices, within walking distance to all the excitement and glamour of Singapore's famous Orchard Road and this somehow entice everyone to be there one day.


(Reference: Google.com)